Shipping policy

Thank you for choosing Ana Banana for your handbag needs. We want to ensure that your experience with us is as seamless and satisfying as possible. Please take a moment to review our shipping policy:

Processing Time:

    • All orders are processed within 1-2 business days after payment confirmation. During high-volume seasons or promotional periods, processing times may be slightly longer, but we always strive to dispatch your order as swiftly as possible.

Shipping Methods:

    • Our packages are mailed on standard mail.
    • Our standard shipping is typically delivered within 3-7 business days within the continental United States. Expedited shipping options are available for those who require faster delivery.
    • For expedited shipping please message us at info@anabananausa.com

Shipping Costs:

    • Shipping costs are calculated based on the weight of your order and the selected shipping method. You can view the shipping charges during the checkout process before completing your purchase.
    • Orders above a certain value may qualify for free standard shipping within the United States. Check our website or promotional materials for current offers and eligibility criteria.

Order Tracking:

    • Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the progress of your delivery.

Delivery Issues:

    • While we strive to deliver your order in a timely manner, unforeseen circumstances such as weather delays or carrier issues may occasionally occur. If you encounter any problems with your delivery, please don't hesitate to contact our customer service team. We will do our utmost to assist you and resolve any issues promptly.

Holiday Shipping:

    • During holiday seasons, please place your orders well in advance to ensure timely delivery. While we make every effort to meet delivery deadlines, increased shipping volumes and carrier delays may occur during peak periods.

Returns and Exchanges:

    • For information regarding returns and exchanges, please refer to our Returns Policy available on our website. We want you to be completely satisfied with your purchase, and we're here to assist you with any concerns you may have.

If you have any further questions or require assistance, please don't hesitate to contact our customer service team. Thank you for choosing Ana Banana—we appreciate your business!